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Benefits Of Namaste Health Platform

Benefits For Patient


An app like this is designed to help PATIENTS connect to SPECIALIST DOCTOR for their illnesses or problems. Today, in the era of technology, everyone wants the best treatment, and rightly so. This Best treatment can usually only be given by Specialist Doctors. Specialist doctors are those who are experts in certain systems and illnesses of your body. They have studied beyond graduation (MBBS) and done their post-graduation (MD, MS, DNB, DM, MCH, PG diploma, etc.) in their speciality.

 

Through this app, we have tried to connect you to the SPECIALIST DOCTORS (Refer above) based on your SYMPTOMS. You just have to identify your key 1 symptom (Problem) and click. We will make available to you specialists within hardly any time for video connection. The probability of getting connected to the correct specialist is very high. In case a specialist (after you reach the hospital and after examining you) feels that other doctors are also needed you will be directed accordingly. If the specialist is by any chance not available; the call will get connected with our 24×7 call centre to help you get connected to the specialist.

 

 

The app is designed for all types of medical advice. VIDEO CALL is better than audio calls and chats. Since you will be SEEN by the SPECIALIST DOCTOR (instead of a General practitioner), on a video call, the doctor will have a better idea about your condition. But at the same time, there will be some occasions when an accurate judgment cannot be made by the doctor unless He / She examines you.

 

The idea behind making this app is that any patient should reach the CORRECT SPECIALIST DOCTOR directly in the shortest span of time. Today, India is facing the problem of QUACKS (unqualified people posing as doctors). We don’t want you to fall into their hands.

 

You are most likely to get the best treatment if you reach the CORRECT doctor. The app tries to provide a platform for the same. It will not only lead to better treatment and cure rate, it is likely to decrease your expense also because you will not go through a RED TAPEISM kind of system which delays correct treatment to the patient.

 

This app decreases Hospital hopping at the time of crisis which leads to loss of money, energy, and a decline in health. We believe this app is one of the best things to happen to Indian health care which is chaotic and directionless.

 


Summary

  • User friendly
  • Connecting with the nearest specialist doctors
  • Searching according to your area/location. Change location facility available
  • 2nd opinion can be taken from super-specialist
  • 24*7 service to connect as per emergency/ non-emergency cases
  • Medical reports can be easily stored
  • Safely secure family data
  • Search for value-added services
  • Become part of a growing ecosystem.

 


Do’s and Don’ts for Patients

This is a 360 medical emergency health platform, wherein, specialist doctors are giving you advice so that the help reaches you at the earliest. Please be courteous to the doctor.

Please try and understand the logic of the conversation of the doctor and clarify your doubts clearly and calmly.

Please understand that Video Connect is a very good tool but is not a substitute for clinical personal examination by the doctor. After the video connects, meet the doctor as discussed and let him or his team take the final decision. You will be a part of the decision-making all throughout.

On Video Connect the doctors can only advise any life/limb-saving medicines. They can give guidance or help in good faith to save a patient’s life/limb. However, you may need to visit the specialist doctor and let him/her examine the patient in person.

The Prescription is available on the application after Teleconsultation / Video consultation which can be offered by the doctor and can be utilized for repeat follow-ups and some simple illnesses.

Threatening a medical professional on the phone or otherwise is an offense under the Indian Penal Code. Please refrain from doing it.

It is in the best interest of the patient as well as the doctor to come on the same wavelength for the best treatment. Please speak clearly and without panicking.

Only the video connection during critical emergencies is post paid. All the other charges are prepaid on the application.

Namaste Health is not a party to such a dispute.

Namaste Health has taken all due care to verify the credentials of the doctors through the medical registry and the associations of the specialists. We are only a facilitator and not actual treatment providers. All the disputes relating to patient care or otherwise, if ever arise will be between the patient, hospital, and the doctor. Namaste Health is not medico-legally responsible for the outcome of the patient.


Benefits for Doctors

Namaste Health Platform has been conceptualized by the wisdom of senior medical practitioners and their selfless care for the patients. The application tries to make the doctor-patient-hospital interface more transparent and open. It ensures that the specialists become the 1st point of contact for the patients so that the patient gets cured early and the specialists also do not have to deal with complicated patients especially those who have been treated before. The symptom-based algorithm comes closest to it.

There are various other features that give good experience to the doctors apart from the transparency. The doctor-patient-hospital connect system will ensure that the hospital is well equipped to receive the patient when the patient reaches the hospital, especially in an emergency. This will ease the situation for the doctor as well as the patient.

All conversations are recorded, so there is no ambiguity.

There is an SOS feature that the doctor can click on, in case of his/her own MEDICAL DISTRESS and in case of VIOLENCE ON DOCTOR which will raise a silent SOS broadcast for help

The doctors can make themselves AVAILABLE &  UNAVAILABLE as per their convenience

The doctors can see the medical records of the patient.

Model Prescription for TELEMEDICINE is made available

Namaste Health meets all the ethical and functional guidelines for telemedicine issued by the Govt. of India.

Doctors are encouraged to share  their views in the blog section

Most importantly, there is no bias and No preferential listing

Hope this platform brings joy to the hearts of Doctors who were looking for their own applications.. Please feel free to write to us in case you have any issues or any suggestions.

 

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